SHIPPING
ORDERS WILL BE PROCESSED WITHIN 48 HOURS OF BEING PLACED. HOWEVER, SOME PIECES MAY HAVE A PROCESSING TIME OF 7-14 DAYS. IF THIS APPLIES TO ANY PIECES IN YOUR ORDER YOU WILL BE UPDATED ON YOUR ORDERS PROGRESS UNTIL IT IS DELIVERED TO YOU.
UK DELIVERY
COMPLIMENTARY SAME DAY DELIVERY IS AVAILABLE ON PIECES WHICH ARE AVAILABLE FOR SAME AND NEXT DAY DELIVERY IN MOST OF CENTRAL LONDON ON ORDERS OVER £250
COMPLIMENTARY UK DELIVERY ON ALL ORDERS OVER £100
SAME DAY DELIVERY IS AVAILABLE ON PIECES WHICH ARE AVAILABLE FOR SAME AND NEXT DAY DELIVERY FOR MOST OF LONDON £25
ROYAL MAIL TRACKED 24 HOUR DELIVERY £15
ROYAL MAIL TRACKED 48 HOUR DELIVERY £10
COMPLIMENTARY SAME DAY DELIVERY ONLY AVAILABLE ON ALL ORDERS OVER £250 IN MOST OF CENTRAL LONDON OR ON ANY ORDER WITH NO MINIMUM FOR A FLAT RATE OF £25. ORDERS MUST BE PLACED BY 3PM THAT DAY OTHERWISE THEY WILL BE DELIVERED AFTER 3PM THE FOLLOWING DAY. SELECT THE SAME DAY DELIVERY OPTION AT THE CHECK OUT AND EMAIL STUDIO@BOUGIESTUDIOS.COM WITH YOUR PREFERED DELIVERY TIME, LOCATION AND PHONE NUMBER. IF YOU HAVE ANY QUESTIONS ABOUT THIS SERVICE EMAIL STUDIO@BOUGIESTUDIOS.COM. NEXT DAY DELIVERY ON ALL UK FULL PRICED ORDERS OVER £100.
COMPLIMENTARY DELIVERY SERVICES CAN NOT BE USED WITH ANY OTHER PROMOTIONS FOR, PROMO CODES OR SALE ITEMS.
*WE ARE NOT LIABLE FOR ANY DELAYS OUTSIDE OF OUR CONTROL.
EU DELIVERY*
COMPLIMENTARY ROYAL MAIL TRACKED DELIVERY (3-5 WORKING DAYS) ON ALL FULL PRICED ORDERS OVER £100.
ROYAL MAIL TRACKED DELIVERY (3-5 WORKING DAYS) £15.00
COMPLIMENTARY DELIVERY SERVICES CAN NOT BE USED WITH ANY OTHER PROMOTIONS FOR, PROMO CODES OR SALE ITEMS.
REST OF THE WORLD**
ROYAL MAIL INTERNATIONAL DELIVERY DELIVERY (3-7 WORKING DAYS) £25
BREXIT AND CUSTOMS UPDATE*
TAXES AND CUSTOMS CHARGES MAY NOW BE APPLICABLE ON ORDERS FROM THE UK TO EUROPE. THE RATE THRESHOLDS OF THESE CHARGES DIFFER FROM COUNTRY TO COUNTRY AND ARE SET BY YOUR LOCAL GOVERNMENT. BOUGIE STUDIOS IS NOT RESPONSIBLE FOR ANY ADDITIONAL TAXES AND CUSTOM CHARGES THAT ARE PAYABLE DURING THE SHIPMENT OF YOUR ORDER.
THESE CHARGES WILL BE PAYABLE ON ARRIVAL AND WILL NOT BE CHARGED AT THE CHECKOUT.
WE RECOMMEND CONTACTING YOUR LOCAL CUSTOMS AUTHORITIES FOR DETAILS ON YOUR TAX BEFORE YOU COMMIT TO PURCHASE.
RETURNS
ORDERS MUST BE RETURNED AND RECEIVED BY BOUGIE STUDIOS WITHIN 14 DAYS OF RECEIVING YOUR ORDER. ORDERS MUST BE UNWORN, AND IN ALL ORIGINAL PACKAGING. FAILURE TO MEET ANY OF THESE REQUIREMENTS WILL VOID THE RETURN.
ALL SALE AND FLASH SALE ORDERS ARE FINAL. HOWEVER, WE WILL STILL ACCEPT EXCHANGES ON OUR “WELCOME 20% OFF ANY ORDER DISCOUNT” AND ANY OTHER ORDERS THAT HAVE USED A % OFF DISCOUNT CODE. TO RETURN YOUR YOUR FULL PRICED ORDER OR AN EXCHANGE OR REFUND, EMAIL STUDIO@BOUGIESTUDIOS.COM AND WE WILL ISSUE YOU WITH A RETURNS FORM TO COMPLETE AND EMAIL BACK TO US IN ORDER TO VALIDATE YOUR RETURN. ONCE YOU RECEIVE CONFIRMATION OF RECEIPT OF YOUR RETURNS FORM SEND THE PIECES YOU WISH TO RETURN TO THE BELOW ADDRESS:
ATTN: RICKY JAMES FLYNN
BOUGIE STUDIOS
ONLINE RETURNS
36 LIARDET STREET
SE14 6HT
UNITED KINGDOM
AS WE ARE A SMALL BRAND YOU WILL BE RESPONSIBLE FOR PAYING FOR YOUR OWN SHIPPING COSTS FOR RETURNING YOUR ITEM.
IF YOU ARE SHIPPING AN ITEM, YOU SHOULD ALWAYS USE A TRACKABLE SHIPPING SERVICE OR PURCHASE SHIPPING INSURANCE.
TO COMPLETE YOUR RETURN, WE REQUIRE A RECEIPT OR PROOF OF PURCHASE.
WE ALSO DO NOT COVER ANY DUTY/TAXES/CUSTOM FEES THAT MAY INCUR WITH INTERNATIONAL SHIPMENTS.